Privacy Policy
This Privacy Policy describes how Commercium Consulting ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, and the rights you have in relation to that information.
This policy is designed to comply with the Protection of Personal Information Act, 2013 (POPIA), which regulates how we handle your personal information.
1. Information Officer
Our Information Officer is responsible for ensuring our compliance with POPIA. You can contact them with any questions or concerns regarding this policy or the processing of your personal information.
Name: Shannon Hennessy
Email: shannon@Commercium40.co.za
2. What Personal Information We Collect
We collect personal information that you provide to us directly, as well as certain data automatically when you use our website.
Information you provide: This includes information you submit through contact forms, email subscriptions, or when you communicate with us. It may include your name, email address, phone number, company name, and any other information you choose to provide.
Information collected automatically: When you visit our website, we may collect information about your device and browsing activity, such as your IP address, browser type, operating system, and a record of the pages you visited. This is typically done through cookies and other tracking technologies.
3. How and Why We Use Your Information (Purpose Limitation)
We collect and process your personal information only for specific, explicitly defined, and lawful purposes. We will not use your information for any other purpose unless we have your explicit consent or if it is required by law.
To provide our services: To respond to your inquiries, provide information about our services, and manage our business relationship.
For communication: To send you updates, newsletters, or promotional materials if you have opted in to receive them.
For website improvement: To analyse website usage, understand user behaviour, and improve our website's functionality and user experience.
To maintain security: To detect and prevent fraud, unauthorized access, and other malicious activities.
4. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device. We use them for:
Essential functionality: To ensure our website works correctly.
Performance and analytics: To gather anonymous data on website traffic and usage.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. Please note that disabling cookies may affect some of the website's features.
5. Disclosure of Your Personal Information
We do not sell your personal information. We may share your information with trusted third parties only when necessary to perform our services, and only after ensuring they are subject to strict privacy and confidentiality agreements. These third parties may include:
IT and hosting service providers.
Analytics service providers.
6. Security Safeguards (Integrity and Confidentiality)
We are committed to protecting the integrity and confidentiality of your personal information. We have implemented reasonable technical and organisational security measures to protect against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal information.
7. Your Rights (Data Subject Participation)
As a data subject under POPIA, you have the following rights:
Right of Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Object: You have the right to object to the processing of your personal information for a legitimate reason.
Right to Lodge a Complaint: You have the right to submit a complaint to the Information Regulator if you believe we have violated POPIA.
To exercise any of these rights, please contact our Information Officer using the details provided above. We will require a copy of your ID document to verify your identity before making any changes.